At MyPetCush, we work hard to deliver your dog’s favorite supplies quickly, safely, and reliably. Our goal is to ensure every order reaches you on time so your furry friend never has to wait too long.

Processing & Handling
All orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation email with your order details, followed by a shipping notification with tracking information once your package has been dispatched.

Shipping Times & Costs
Delivery times vary depending on your location. Standard shipping usually takes 5–10 business days, while express options may be available at checkout for faster delivery. Shipping costs are calculated at checkout based on your address and chosen delivery method.

Delays & Exceptions
While we strive to deliver on time, delays may occasionally occur due to weather, customs, or courier issues beyond our control. Rest assured, we’ll always keep you updated if any unexpected changes arise.

International Shipping
We proudly ship to many locations worldwide. International orders may be subject to customs fees or import duties, which are the responsibility of the customer.

At MyPetCush, we promise to handle your order with care and ensure it gets to you as quickly as possible. If you have any questions about your delivery, our support team is available 24/7 to help.